Important Notice about Tickets Refunds for the 2017 William Hill Ayr Gold Cup Festival.If you paid for your ticket by credit or debit card we can advise that all admission ticket refunds were processed by the Racecourse by Friday 29 September. This can now take up to 10 days to appear in your bank account or credit card statement , but to confirm we have refunded all tickets in full. If you paid cash, please return to the racecourse office where you will receive a cash refund. We would like to thank everyone for their patience and understanding.